Hi everyone,
Some users new and old have been experiencing ban notices when trying to log into our Community Forum. In most cases this is the result of old bans for IP address ranges. ISPs frequently reuse old addresses over time and likely the trigger was resulted from a previous user of that address. In some cases a ban may be triggered by ISP as a result of attacks from their domain or IP ranges.
Also, If you’re using a VPN try visiting the forum with your VPN disabled. Often those IP ranges were banned for previous activity.
If you are experiencing a ban notice please email peppermint_admin@pm.me and share your Who is my ISP result which will help us prune through the logs and remove old triggers.
I can confirm that I was given the ban notice in early February. I finally did figure out to turn my VPN off and I was then allowed to log in with no issues.
I have sent a report waiting for information. Thank you.
Hi Scarecrow, I’ve forwarded your request on to our moderators.
Hello, for some reason, i can’t enter into my account. I requested a password change and it says ‘invalid invitationc code’.
My guess is the link expired. Try another reset.
Thanks for this post, I have literally be banned from the forums for months. I have sent my results to the provided email.
Thanks, I received your email and passed the information along to our forum mods to clear up.